Efficiently track overdue payments with personalized white-label payment requests
A positive customer relationship is essential in the insurance industry. POM offers (health) insurers the opportunity to monitor overdue payments in an efficient and customer-friendly way. Our automated solution, with full white-label branding, ensures that all communication is always sent at the right time, via the preferred channel and in the right tone of voice. Professional, recognisable and customer friendly!
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Automate the sending of payment reminders and reduce manual tasks
Encourage timely payments and optimize cash flow
Reach customers with personalized messages and flexible payment options
Retain complete control over your brand identity with white-label communication
Easily create invoices in our professional templates and combine them with your own house style. Easily adjust the texts and choose the appropriate tone of voice. With the template management in POM Invoice, you are in charge of your own invoices.
Pick a template. Simply add your own content - without having to respond to change notifications all the time - and you're done. After all, POM does the rest.
With POM's templates, all your invoices look neat and identical. Every time. This way, you create recognisability and thus a sense of security and trust among your customers.
If you send a message out the door, you naturally want a response. The more personal you can be to the addressee, the more engagement and interaction you get. In POM Invoice, you can easily personalise the content of your emails, letters, text messages and Robocall templates with customer-specific or segment-specific data.
One click and you have the complete customer history on your screen. Paid and outstanding accounts, previously sent payment requests and messages, future messages, flows, open tasks and much more. With POM Collect, you have instant deep insight into your customer's most important data.
Gather all data in a clear system and access comprehensive reports and insights into your customer.
No more unnecessary switching between different systems. With Case Reporting in POM Collect, you can access your customer's complete history with just one click.
Instant insight into a case promotes customer contact. So you can answer questions quickly and offer your customers the best possible service.
PayPal, iDeal, Apple Pay or any other payment service or method, with POM Payment, your customers can always pay in their favorite way. In addition, POM is the ideal service provider for all major Dutch banks. To receive payments, you can simply use your organization's bank account with its own iDEAL connection, which we manage for you.
Offer your customers ease of payment and let them pay easily via their favorite payment method such as iDeal, PayPal, Apple Pay or credit card.
Customers who can pay via their favorite payment services are also more likely to do so. With POM, you always offer their preferred payment method.
Interim accounts? POM does not do that. Via a link with your own bank, you will receive all payments directly into your organization's account.
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Caroline Lafon
Customer Experience Manager
Stephan Swanenburg
Head of Financial Affairs
Discover how POM can help (health) insurers optimize the collection process, increase customer satisfaction and strengthen brand identity
