POM helps B2B service providers get paid faster, automate processes and keep a grip on working capital.
In business services, cash flow is crucial. With POM, you can digitize your billing process from A to Z. That means fewer errors, faster payments and lower DSO — without sacrificing customer friendliness.
Less manual work, more scalability.
Faster payments, better cash position.
Full control over outstanding posts and follow-up.
Clear communication, tailored to business relationships.
One click and you have the complete customer history on your screen. Paid and outstanding accounts, previously sent payment requests and messages, future messages, flows, open tasks and much more. With POM Collect, you have instant deep insight into your customer's most important data.
Gather all data in a clear system and access comprehensive reports and insights into your customer.
No more unnecessary switching between different systems. With Case Reporting in POM Collect, you can access your customer's complete history with just one click.
Instant insight into a case promotes customer contact. So you can answer questions quickly and offer your customers the best possible service.
Give your employees all the tools they need to perform at their best. Extend the platform with various modules and optimize the work environment.
Select the desired modules and let the POM platform seamlessly meet the needs of your organization.
Get immediate insight into all activities. Assign tasks to employees or let the bot take over activities.
Let your customers easily and digitally change their details, issue SEPA permissions or make a payment arrangement themselves.
Awarded winning AI feature that predicts the optimal contact moment and channel. Result: 52% fewer escalations and faster payments.
The model is trained on over 500 million payment requests. It calculates the optimal combination of time, channel, and tone to maximize payment probability and improve your DSO.
Your team maintains control: the AI provides the prediction, but you validate and fine-tune the decisions. This ensures that processes always remain within your organization's ethical and compliance framework.
The Business Rules weigh cost and speed. The AI chooses the most effective and cost-efficient route within your policy, structurally lowering your cost to collect.
Delinda Popken
Customer Experience Expert
Thomas Nouwens
Teamlead Credit Control
