Energy suppliers

Digital optimization of billing, communication and payment requests for your customers - focused on EOS prevention.

Prevent End Of Supply with Reliable Customer Communication

In the energy market, timely, clear communication is essential — certainly to prevent an EOS situation. With POM, you can digitize invoices, reminders and important updates. Our tools increase efficiency, reduce administrative burdens and improve customer satisfaction.

These energy companies trust POM

Eenvoudig

Simple

Customers pay quickly online. Fewer questions, less manual work.

Transparant

Transparent

Timely updates help prevent EOS situations.

Persoonlijk

personally

Targeted communication for each customer profile.

Automatisch

Automatically

Send reminders and letters without manual actions.

Multichannel

With POM's multichannel billing, you can reach your customers through various channels with consistent and personalized messages. Whether you send via email, online portals, or by mail, customers always receive relevant and appropriate communication. The result: a positive experience and faster payment!

Customer-focused

Reach your customers via their favorite channels and make contact with them more personal and relevant.

Paid faster

Give your customers access to their invoices via multiple channels to facilitate and accelerate the payment process.

Higher customer satisfaction

Increase the satisfaction of your customers and let them decide where, when and via which channel they want to pay their bills.

A golden combination: AI and machine learning

Awarded winning AI feature that predicts the optimal contact moment and channel. Result: 52% fewer escalations and faster payments.

Predictive and Profitable

The model is trained on over 500 million payment requests. It calculates the optimal combination of time, channel, and tone to maximize payment probability and improve your DSO.

Human in the Loop & Assurance

Your team maintains control: the AI provides the prediction, but you validate and fine-tune the decisions. This ensures that processes always remain within your organization's ethical and compliance framework.

Continuous Cost Optimization

The Business Rules weigh cost and speed. The AI chooses the most effective and cost-efficient route within your policy, structurally lowering your cost to collect.

A golden combination: AI and machine learning

All industries

What our customers say

The total number of outstanding posts has decreased by twenty percent, while we have grown two and a half times larger in recent years.

Leon Harrewijn

HVC energy

“If we still printed the letters to tenants and the address stickers ourselves with our first customer, put everything in envelopes and delivered all the letters ourselves, nowadays we let POM take care of that. All we have to do now is press a button.”

Arnon Kadouch

Founder

homii

Cost-efficient, clear communication and improved payment behavior

Dirkjan Ensing

Head of Accounting

Budget All-in-1

POM offers many options for

Energy suppliers

More information?

Learn how POM can help energy providers prevent EOS and insert emergency fund information.