Water Companies

Optimize your payment process with digital payment requests, eliminating errors and unnecessary tasks. Provide peace of mind for your customers.

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Smarter collections with POM: Faster, customer-friendly and future-proof

POM helps water companies modernize their collection process—better, faster, and more socially responsible. By leveraging multichannel communication via email (with payment links), SMS, postal mail (with QR code), and self-service options, you offer customers convenience and choice. The result: higher payment rates, reduced pressure on customer support, and stronger customer relationships. Thanks to our early-warning module and crisis alerts, you can proactively address payment issues and tailor solutions. Everything is supported by a single platform, enabling personalized debtor workflows with segmentation, differentiation, and A/B testing capabilities.

Featured Clients

Fully Automate

From reminder to payment—everything runs automatically with zero manual effort.

Convenient

One-click payments via QR code, SMS link, or email button—fast and error-free.

Conversion

Personalized communication leads to happier customers and faster payments.

Cashflow

Encourage timely payments and streamline your cash flow.

Easily build the most powerful process

From sending the invoice to amicable collection: with POM, you can easily automate the entire debtor process. Design automated processes for outstanding invoices and instantly improve the customer experience. With A/B testing and customer segmentation, you can quickly find out which approach works best and take targeted actions for different customer groups.

Healthy cash flow

Create, automate and optimize various debtor processes and improve your cash flow.

Save time

Check daily whether an outstanding invoice has already been paid, send a reminder when the payment term has expired, keep an eye on whether the customer is actually paying... A debtor process is a time-consuming activity. With POM Collect, you automate the entire process and save (a lot) of time.

Better payment behavior

Remind your customers about outstanding accounts in a consistent way. Over and over again. This ensures better payment behavior.

Multichannel

With POM's multichannel billing, you can reach your customers through various channels with consistent and personalized messages. Whether you send via email, online portals, or by mail, customers always receive relevant and appropriate communication. The result: a positive experience and faster payment!

Customer-focused

Reach your customers via their favorite channels and make contact with them more personal and relevant.

Paid faster

Give your customers access to their invoices via multiple channels to facilitate and accelerate the payment process.

Higher customer satisfaction

Increase the satisfaction of your customers and let them decide where, when and via which channel they want to pay their bills.

Digitally transmit water meter readings

No more complicated processes. Tenants receive an email, letter with QR code or text message and can immediately report their water meter reading in a user-friendly online environment. Fast, simple and efficient.

Work efficiently without errors

Less manual processing and fewer errors. Everything is immediately stored digitally.

Save on paper and mail

Less paper and mail, more control over the process. That's the power of digital!

making tenants happy with simplicity

A simple and accessible solution makes it easier for tenants to provide their meter reading.

All industries

What our customers say

The total number of outstanding posts has decreased by twenty percent, while we have grown two and a half times larger in recent years.

Leon Harrewijn

HVC energy

The system does the work flawlessly and stops once the goal is reached: a payment, payment arrangement, or installment plan.

Thomas Nouwens

Teamlead Credit Control

Beequip

“You quickly put a letter away and then you forget it. And when you think about it again, you should grab the letter, open your banking app yourself, log in and fill in all the details. An email with a payment link is then much easier and more user-friendly.”

Patrick Schoonebeek

Ingage

Water Companies

Less Hassle, More Results

Give your organization a digital edge. Automate the payment process and make it as easy as possible for customers to pay—just a click or a scan away.