Optimise your customer's payment journey
Thanks to this smart, machine learning technology, the POM system knows exactly how your customer would like to be approached. As a result, customers pay faster, without you having to do anything.
A golden combination: AI and machine learning
The model is trained on over 500 million payment requests. It calculates the optimal combination of time, channel, and tone to maximize payment probability and improve your DSO.
Your team maintains control: the AI provides the prediction, but you validate and fine-tune the decisions. This ensures that processes always remain within your organization's ethical and compliance framework.
The Business Rules weigh cost and speed. The AI chooses the most effective and cost-efficient route within your policy, structurally lowering your cost to collect.
POM AI is the predictive intelligence engine of the POM Platform. It is a deeply integrated module that directly connects to your existing ERP system. We don't deliver static software, but a statistically validated and continuously optimizing credit management strategy. For your organization, POM AI is the key to a sustainably healthy cash flow.
The foundation of our effectiveness is the predictive model, trained on over 500 million payment requests. This scale allows us to answer the crucial question regarding the probability of payment with unprecedented accuracy, resulting in directly measurable impact:
- Liquidity (Profit): Demonstrably 9.4% more payments on reminders and an average of 6 days faster payments. This is a direct optimization of your Days Sales Outstanding (DSO).
- Risk Management (Pain Avoidance): A proven 52% reduction in the flow through to expensive collection processes (escalations). This minimizes legal and administrative costs.
Technological power: prediction and control
We understand that collection software for you must be more than just an automation platform. It needs to be an intelligent advisory body. POM AI functions as your proactive signaling agent.
Our AI answers the ultimate question by calculating thousands of combinations based on six core variables: Time (T), Message Type (X), Tone-of-Voice (V), Invoice Characteristics (Y), Debtor Profile (Z), and current behavior.
This leads to the following unique guarantees:
- Intelligent Cost Control: The Business Rules layer of POM AI weighs the cost and speed of communication. The machine chooses the most effective and cost-efficient route.
- Human in the Loop (Assurance): The AI makes the prediction, but you retain control to validate and fine-tune the decisions. This is essential for compliance and ensures that human judgment and ethical accountability for complex cases remain secured.
- Continuous Self-Improvement (Innovation): To prevent the model from becoming stuck in its own optimization, we conduct controlled interventions in a limited margin. This guarantees that the AI keeps learning from new payment behavior and anticipates trends within your sector.
SRCM Award (Bekroonde Technologie)
Our approach has been awarded! POM AI has won the prestigious SRCM Sustainable Credit Management Accent. This award recognizes that the combination of advanced AI and the human 'Human in the loop' is the most efficient and ethical strategy. The jury confirmed that our method – where we differentiate behavior instead of individuals – provides the best contribution to preventing debt. Through our Business Rules and predictive power, we deliver societal gain and financial results.
Your strategic advantage
POM AI is not a hype; it's an essential technological evolution in the invoice-to-cash process. For any organization that sets the highest demands for data-driven optimization and continuous learning cycles, POM offers the solution.