Netaspect partner of POM
Insurance companies are often large organizations with multiple products and many customers. All those products and all those customers provide an enormous amount of administration and an amazing flow of data. With the Certigo Platform cloud service, Netaspect helps insurers digitize this administration and streamline the data. The data is then easy to call up and use. One of the major advantages of the Certigo Platform: the ability to easily integrate other useful software systems. Like POM's.
The processes of insurers mainly take place in the policy and claims processing administration. The Certigo Platform was built specifically for these administrations. Policies taken out online and claims reports by employees, advisors and intermediaries, but also by customers themselves, are digitally recorded in this platform. All data is there ready to be called up if necessary. The processes in the platform run very smoothly, says NetAspect owner Kees van Musscher. “Digitally recording contact moments, uploading documents, things like that are all very easy. Synchronizing price changes with the information on the website is also very easy.”
Knowledge that was previously in the minds of employees is now in the system | Kees van Musscher - Net aspect
Data-driven
In addition to the ease of use, Kees calls it a great advantage that the Certigo Platform is data-driven. “Knowledge that used to be in the minds of employees is now in the system. As an insurer, you sometimes want to rake that digital information together and combine it with data from other business systems. To generate reports and datasets for analysts and business managers, for example. Our system can do that very well.”
Integration with other systems
Another major advantage of the Certigo Platform is the ability to integrate other software components and allow them to work together with the insurance administration. For example, the platform easily integrates external financial systems and business partner systems for policy applications or claims. “Synchronizing the systems is automatic. There is no need to re-enter data. That's a big win, because besides the fact that this is boring and tedious work, it also has a high chance of errors,” explains Kees. “And when a claim is reported, for example, customers don't have to answer the same questions over and over again. All their data is already in the system.”
The standard finance packages do not have the extensive options that POM does offer | Kees van Musscher - Net aspect
POM
Recently, integration with POM's software has also been possible. “With this integration, an insurer has many smart, easy and customer-friendly ways at its disposal to ensure that the premium is still collected if someone has not paid their monthly amount,” says Kees enthusiastically. “The standard finance packages don't have the extensive options that POM does offer. For example, to record what communication has already been sent to a defaulter, what agreements have been made, or to send a QR code that allows the customer to pay easily and quickly. These are all features that are very useful for improving payment behavior.”
Added value
Kees likes the collaboration. “We don't have a joint customer yet, but in the demo environment where we linked our systems, you can see that POM is a great addition for our customers. If they need extensive cash management functions, we can achieve this easily and at low costs together and thus organize their processes according to their needs. It is also an integration option that our competitors don't just have on the shelf. I expect a lot from it.”