A smarter rental collection process with POM-Mind2Pay
By cleverly combining communication and rent collection, an even more powerful approach is created. The approach focuses on personal attention for tenants with an (increased risk of) problematic debt. Tenants who do not need this personal attention are followed up fully automatically. On Tuesday, January 27, at 10 a.m., POM-Mind2Pay will organize the webinar “Smarter debt collection”, explaining how this solution works step by step.
One process, two areas of expertise
The merger of POM and Mind2Pay brings two specializations together in one process. POM focuses on communicating with tenants, such as rent increases, service costs and other correspondence, via digital and personalized channels. Mind2Pay connects to this with specialist rental collection software, focused on file structure, reports and effective personal follow-up.
This integration fully supports the rental collection process, from initial reminder to personal assistance with payment problems.
Addition to existing processes
For corporations that already work with POM or Mind2Pay, the cooperation is primarily a broadening of the existing offer. The service will not change, but will be more complete. Corporations can choose which components they want to use, in line with their own way of working, policy and ambitions.
“We notice that corporations are increasingly looking for more flexibility in the collection process,” says Jeroen Dexel (POM). “This collaboration enables them to better coordinate communication and rent collection.”
More attention to the right tenant
The POM-Mind2Pay software has been developed in close cooperation with corporations and rent collection employees. Much attention has been paid to ease of use, reporting and reducing manual work. Tenants are automatically categorized based on, among other things, proven payment behavior, so that employees can focus time on tenants who need personal attention.
“We see that corporations are increasingly valuing social debt collection,” says Rodney van der Ven (POM-Mind2Pay). “Our software supports this with insight, file formation and automation, so that the tenant remains at the center, even in the rent collection process.”
Webinar: smarter collection with POM-Mind2Pay
On Tuesday, January 27, at 10 a.m., Aareon and POM-Mind2Pay are organizing the webinar “Smarter debt collection”. This session explains step by step how this rental collection module works, how it connects to Tobias 365 and what it delivers in practice. A short demo of the rental collection process will be given during this webinar. During the webinar, there is also room for questions.
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