Mail to Pay is now called POM

In 2022, the Belgian payment specialist POM and the Dutch developer of credit management software Mail to Pay together formed the Mail to Pay Group. Initially, POM and Mail to Pay kept their old names. But that is now changing. The reason: the very good results of the merger. “Beyond expectations, in fact,” says Johannes Vermeire, CEO and co-founder of POM Belgium. “Our joint innovative range of digital payment solutions and automated invoice follow-up appeals. Over the past year, we've taken big steps.” POM Netherlands CEO Kees Neven: “Our organizations also grew well together internally. That's why we've decided to go public under one name — POM — from now on.”

More than just payment emails

The fact that the choice fell on POM — instead of Mail to Pay — is because the name Mail to Pay no longer suffices. “It actually hasn't covered the load of what we all do for a long time,” says Neven. “Organizations that don't know us well often mistakenly believe that we only send payment emails. While we offer all kinds of innovative tools that help us lead the way in our market, such as Machine Learning and the Regulations Bot. POM is a much better fit.”

Peace of Mind

Because POM stands for Peace of Mind, Vermeire explains. “We offer peace of mind in the administration. We eliminate every possible obstacle or obstacle in the payment process, so that there is no reason for a customer not to pay immediately. Our mission is to provide a pleasant and effortless user experience: if you use POM, you pay with a smile,” says Vermeire. “There is also a social component to this. That we offer someone with payment problems options to still be able to pay, without immediately confronting them with increases. In addition, we simplify the work of an organization's credit management or billing team by maximizing automation — from the first invoice to the last reminder. So that's how we create Peace of Mind from two sides.”

Better, faster, more social and cheaper

Peace of Mind translates into three components: POM Invoice, POM Payment and POM Collect. “This includes the entire order-to-cash process,” says Neven. “With our new POM Invoice service, organizations can now also send their invoices through us. POM Payment then ensures that consumers can pay that invoice as easily as possible and with POM Collect, we offer a platform for the reminder and reminder process. This is how we help organizations to collect better, faster, more socially and at a lower cost with the help of smart digital techniques.”

Continuously innovating

Meanwhile, POM will continue to develop new innovations. Recently, the company introduced the interactive payment video, which energy supplier Luminus is already gratefully using. There are also experiments with palm payment. “A palm print is just as unique as a fingerprint,” Vermeire explains. “We see its application mainly in organizations such as sports clubs and school canteens. Everyone who comes in is registered once and can then always pay quickly and securely with the palm of their hand.”

‍Internationalization

With the changes, POM shows that it is ready for the future, including internationally. “This year, we are really working to put POM on the map in Germany,” Neven looks ahead. “Because that's where we can seriously help organizations take significant steps in digitizing the order-to-cash process. And ultimately, we want to go further into Europe from there!”